Implementation Insights Blog

Implementation Management Associates help organizations around the world achieve large-scale, complex change. This blog discusses our insights into organizational change.

Monday, April 20, 2009

Healthcare Change is Dramatic, and Here to Stay

As we work with healthcare organizations, both those focused on delivering patient services and those providing healthcare insurance, there is one common thread. All of these organizations are dealing with an overwhelming amount of healthcare change.

Healthcare change can mean new processes, new organization structures or new technology like electronic medical records. But no matter what the nature of the healthcare change, the need for effective change management is readily apparent. At the end of the day, these healthcare changes will not be sustainable unless the organization is able to achieve adoption.

Many of our clients have had past struggles with failed or sub-optimized projects, and they are starting to recognize that the investment they are making in healthcare change also requires a parallel investment in healthcare change management. Through a systematic and systemic approach to healthcare change management like the Accelerating Implementation Methodology (AIM) these organizations are able to increase speed, improve patient quality of care and patient satisfaction, and increase competitive advantage.

Where to start with healthcare change?

If you are undergoing a significant amount of change in a healthcare organization, where should you start? One of the first steps we recommend to clients who are experiencing dramatic healthcare change is to conduct an Implementation History Assessment.

This Assessment provides the “patient history” of the organization’s past implementation history and identifies potential healthcare change management barriers such as Sponsorship, Readiness for Change, Reinforcement issues, and Communication obstacles. Using the results of this Assessment, we are able to take an objective, data-based approach to healthcare change management, and dramatically increase the likelihood of adoption and successful healthcare change.

Contact us to hear more about how we can improve your Healthcare Change projects.

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